- Web
- zeyinlu.com
- /in/zeyinlu
- Base
- London, Ontario · Hybrid
- Languages
- EN · 中文
Profile
Cross-functional project manager
who turns business needs into clear plans, coordinated delivery, and operating systems that run without depending on memory. My background spans websites, branding, signage, retail products, and internal operations.
Across 50+ projects, I have worked with clients, designers, developers, vendors, production teams, and business owners to move work from early ideas through launch, with a growing focus on workflow automation and applied AI.
Capabilities
Project & Product Delivery
Scopes and quotes work, manages budgets and timelines, aligns teams from requirements through launch. Prevents scope drift, cost overruns, stalled delivery.
Team & Stakeholder Alignment
Keeps people working from the same priorities, decisions, and definition of done. Prevents gaps between teams.
Client & Account Management
Connects client expectations with delivery reality. Prevents surprises, unclear ownership, lost trust.
Operations & Systems Architecture
Designs repeatable workflows, information structures, and handoffs. Prevents work from depending on one person.
Agentic Development & AI Systems
Builds agentic business systems connecting knowledge, workflows, and AI tools. Turns ideas into working infrastructure.
Obsidian · Claude · Cursor · Hermes · n8n · Notion · Figma
Field Record
Project Manager & AI Automator
- Quoted, sold, and delivered 30+ web and branding projects across a range of industries, from early discovery through launch.
- Managed active websites as products, defining epics and prioritizing feature builds that improved client operations.
- Introduced a professional delivery model (Agile planning, sprint routines, structured handoffs, shared visibility), improving team velocity by an estimated 60%.
- Added agentic development routines to the agency workflow: AI-assisted planning, prototyping, documentation, implementation.
- Replaced fragmented tracking with a centralized Notion system, plus an Obsidian-based agency OS for processes, decisions, and business intelligence.
Graphic Design Project Manager
- Improved proofing and production-file workflows, creating clearer handoffs and stronger communication across design, fabrication, and installation.
- Delivered signage rollouts for municipal, commercial, and healthcare clients across design, fabrication, and installation.
- Helped reduce production mistakes by bringing greater consistency and visibility to approvals and production files.
Web Designer / Developer
- Redesigned and launched the official Banting House website on time and within budget.
- Reorganized information architecture around visitor journeys, making historical and visitor information easier to find.
- Delivered a responsive, accessible WordPress experience for local and international audiences.
Head Coach & Brand Designer
- Took a fitness startup from early concept into day-to-day operation.
- Built its brand, pricing model, training programs, promotional materials, and customer experience from the ground up.
- Established repeatable processes for classes, client service, equipment, and facility operations.
Foreign Sales & Digital Operations
- Launched the international digital sales presence for two product lines: websites, product pages, Amazon storefronts, sales materials.
- Established repeatable workflows for international outreach, product marketing, customer acquisition, and fulfilment.
Project Coordinator
- Helped launch BeanVivo products into the Whole Foods retail network.
- Connected distributors, packaging vendors, fulfilment partners, and campaign teams to support an accurate retail rollout.
- Improved reliability of customer-facing product information by maintaining listings and reviewing e-commerce data across platforms.
Station Director
- Restructured roles, reporting relationships, and operating workflows for a campus organization of 30+ members.
- Documented core processes and created a stronger leadership handover system.
- Left future student leaders a clearer operating model and less dependence on undocumented knowledge.
Credentials
Interactive Media Design
Fanshawe College · 2023
Business Administration
Marketing & Supply Chain · University of San Diego · 2019
Google AI Specialization
In progress · 2026
Graphic Design Specialization
CalArts / Coursera · 2022
Mackie Cryderman Award
Fanshawe College Foundation